Tìm kiếm những Câu Hỏi Thường Gặp
261 FAQS
- FAQA standard for the calibration was recorded with the wrong sample type. What should I do?// Database
- FAQIs the color indicator of the adsorption material harmful?// Suppression
- FAQEver since updating from tiamo 1.X to tiamo 2.X other Metrohm programs no longer work properly, and devices are no longer recognized.// General (tiamo)
- FAQWhat preparatory steps need to be taken before shutting down the measuring system?// General problems
- FAQMetrohm Inline Dialysis// MISP techniques (Metrohm Inline Sample Preparation)
- FAQWhich precautions should I take when using peristaltic pumps?// Peristaltic pumps
- FAQDo norms/standards exist for biodiesel and biodiesel blends?// Method setup-related
- FAQThe peristaltic pump on the sample changer is not transferring the entire sample to the measuring vessel.// Problems with the hardware
- FAQCan users be restricted for making changes, e.g., to methods, sample data, integration, etc.?// Configuration user management
- FAQHow can I check that my "Sample data" in a "Sample table" are complete?// Chromatography
- FAQI am getting non-reproducible measurement curves (cyclic voltammogram).// Problems with MLAT LAT (brightener determination)
- FAQThe retention times change with each new eluent. What can I do?// Eluent and standards
- FAQThe baseline is noisy.// Maintenance Troubleshooting
- FAQWhen are the septum and the O-rings/PTFE sleeves to be changed?// Installation
- FAQHow is the Dosino assigned to a particular function?// Dosinos
- FAQWhat is the optimal substance weight for titer determination?// Titer determination
- FAQWhat are the order numbers for the consumables?// Installation
- FAQHow temperature-resistant is the platinum electrode tip?// Rotating disk electrode
- FAQThe electrode surface of the platinum electrode tip is coated with a foreign metal (Cu, Sn, etc.). What can I do?// Maintenance of Rotating Disk Electrodes// Rotating disk electrode
- FAQMetrohm intelligent Preconcentration Technique with Matrix Elimination (MiPCT-ME)// MISP techniques (Metrohm Inline Sample Preparation)
- FAQHow to service the Dosing and the Exchange Unit? (for volumetric KF titration)// Installation
- FAQPrinting does not work// General (tiamo)
- FAQWhat to do if the pump is not working correctly?// Installation
- FAQDoes the position of the PTFE tubing in the measuring vessel play a role?// Hardware-related// Preparing the measuring vessel
- FAQThe retention times change during the use of an eluent. Why?// Eluent and standards
- FAQHow can I polish my gold RDE?// RDE (Rotating Disk Electrodes)// Maintenance of Rotating Disk Electrodes
- FAQHow often is the molecular sieve to be changed?// Installation// Installation of coulometric cell
- FAQHow much sample to weigh in?// Sample handling, Sample processing
- FAQThe status LED of the 800 Dosino is flashing quickly and the dosing unit is not being recognized.// Problems with the hardware
- FAQHow do I make sure that my device is stopped at the end of a "Determination series"?// Chromatography
- FAQHow often does the bridge electrolyte need changing?// Maintenance of reference electrodes// Reference electrode
- FAQThe electrode test is failing.// Problems with the measurement
- FAQWhat do I need in order to prepare eluents?// Eluent and standards
- FAQWhere to buy KF reagents?// Reagents
- FAQHow is the database structured?// Database
- FAQHow often should my KF titrator be validated?// Validation
- FAQThe peaks exhibit extreme broadening.// Maintenance Troubleshooting
- FAQInline Spiking// MISP techniques (Metrohm Inline Sample Preparation)
- FAQWhich reagents are used for KF titration?// Reagents
- FAQMy reference electrode has dried out. Can I regenerate it again?// Maintenance of reference electrodes// Reference electrode// Reference electrode// Maintenance of the reference electrode
- FAQMetrohm Inline Ultrafiltration// MISP techniques (Metrohm Inline Sample Preparation)
- FAQI would like to determine the thermostability of PVC. Which method should I use and will I need any special accessories?// Method setup-related
- FAQAt what intervals should a dosing unit be cleaned?// General problems
- FAQHow are the drift, noise, and, e.g., the current conductivity determined during a chromatogram?// Method
- FAQA different reference electrode is used in my application description. Can I use the Ag/AgCl reference electrode anyway?// Installation of reference electrode// Reference electrode
- FAQWhen installing clients in client/server systems (tiamo multi) you must always be logged onto the server in Windows.// Client server
- FAQHow often is the Dosing/Exchange Unit to be prepared (Preparing/«Prep» function)? (for volumetric KF titration)// Installation
- FAQMetrohm Inline Cation Removal// MISP techniques (Metrohm Inline Sample Preparation)
- FAQWhat to do if the drift is too high?// Sample handling, Sample processing// Conditioning the volumetric cell// Conditioning the coulometric cell
- FAQWhich types of subprograms are there?// Method
- FAQDoes a Metrohm IC system have a maintenance manual?// Maintenance Troubleshooting
- FAQHow dangerous is handling mercury?// Installation of Multi-Mode Electrode pro// Multi-Mode Electrode, Multi-Mode Electrode pro// Installation of Multi-Mode Electrode pro// Mercury handling// Maintenance of the Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode
- FAQI observe increased peak broadening although the column is new. What could be the cause?// Connections
- FAQCan the usual Windows patches and updates be installed without affecting the system?// Installation
- FAQWhat to do to improve the release of water?// Sample handling, Sample processing
- FAQHow can I create a new calibration from already recorded standards in which the component assignment was not correct?// Database
- FAQThe peak is no longer recognized.// Problems with the measurement
- FAQHow can the entire calibration be transferred to all standards?// Database
- FAQThe measured values exhibit excessive scattering.// Maintenance Troubleshooting
- FAQIf I view a determination on two different PCs, different times (determination start, etc.) are displayed.// Determinations
- FAQThe more data there is the slower tiamo becomes.// Database
- FAQWhat is the smallest and what is the largest sample amount that I can use for the determination?// Application-related// Preparing the reaction vessel
- FAQMetrohm Inline Neutralization// MISP techniques (Metrohm Inline Sample Preparation)
- FAQThe titration does not finish. What could be the cause?// Sample handling, Sample processing
- FAQCan I determine the shelf life of my sample using the Rancimat?// General
- FAQJumps appear in the curve and sometimes also result in an incorrect evaluation of the curve. Why is that and can I do something to stop it?// Problems with the execution of a determination
- FAQThe result is lower than expected.// General
- FAQCan I reuse the reaction vessel cover?// Hardware-related// Preparing the reaction vessel
- FAQThe signal is not decreasing despite suppressor addition.// Problems with the measurement
- FAQDo norms/standards exist for oil and fat samples?// Method setup-related
- FAQHow can I start a sample table automatically?// Chromatography
- FAQWhich mercury can I use for polarography?// Installation of Multi-Mode Electrode pro// Multi-Mode Electrode, Multi-Mode Electrode pro// Installation of Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode
- FAQIs it possible to delete a client in a client/server environment from the list of registered clients?// Client server
- FAQMetrohm Inline Dilution Technique (MIDT)// MISP techniques (Metrohm Inline Sample Preparation)
- FAQCan Metrohm polish platinum electrode tips?// Maintenance of Rotating Disk Electrodes// Rotating disk electrode
- FAQHow are Dosinos used in ion chromatography?// Dosinos
- FAQStatistics series is reset, even though the series has not ended.// Process
- FAQHow can I check my "Method"?// Method
- FAQCan I set up backup as a service?// Backup
- FAQPoor reproducibility of the titer determination with water// Titer determination
- FAQWhen the screen saver disappears, tiamo is grayed out, and I don't see any elements − just the window frame.// General (tiamo)
- FAQHow is the raw data of a determination handled? Is it always available?// Database
- FAQI am getting an error message that the dosing unit data cannot be read.// Problems with the hardware
- FAQI have adjusted the method under "Reprocessing", but the next determinations are still being recorded with the old parameters.// Chromatography
- FAQWhich calibration option should I choose for "Reprocessing" of determinations?// Database
- FAQIs it possible to regenerate IC separation columns?// Columns
- FAQThe measurement curves are noisy. What is the reason for that?// General problems
- FAQTo what must I pay particular attention for the MSM?// Suppression
- FAQThe titration ends although no equivalence point – or at least not the expected equivalence point – has been found.// General
- FAQCan I use the Windows firewall, and how should I set it?// General (tiamo)
- FAQThe measurement curves are noisy.// Problems with the measurement
- FAQCan I use a screen saver with MagIC Net?// MagIC Net
- FAQThe baseline is drifting excessively.// Maintenance Troubleshooting
- FAQPoor reproducibility of the results// Sample handling, Sample processing
- FAQHow often should the titer be determined?// Titer determination
- FAQHow do I protect the suppressor?// Suppression
- FAQHow often should the dosing units be prepared?// General problems
- FAQCan a PC be used that is tied to a domain structure?// Installation
- FAQHow to regenerate the molecular sieve?// Installation// Installation of coulometric cell
- FAQIs MagIC Net FDA- and GMP-compliant?// MagIC Net
- FAQWhere can I find more information on the topic of mercury and health?// Multi-Mode Electrode, Multi-Mode Electrode pro// Mercury handling
- FAQCan an individual determination be exported?// Database
- FAQHow can I restore the databases?// Backup
- FAQDoes the volume of the measuring solution play a role when determining the induction time?// Application-related// Preparing the measuring vessel
- FAQWhich adaptations and changes does the tiamo installer carry out during installation?// Installation
- FAQIt takes a long time to open databases or the database manager.// Determinations
- FAQDoes the gas flow affect my result?// Method setup-related
- FAQPoor reproducibility of the titer determination with disodium tartrate dihydrate// Titer determination
- FAQPotassium interferes with my determination. Can I use another electrolyte instead of KCl?// Installation of reference electrode// Reference electrode
- FAQThe measuring signal for the VMS is fluctuating.// Problems with the measurement
- FAQThe reproducibility of results is worse than expected.// Problems with MLAT LAT (brightener determination)
- FAQRenaming of a database fails, and an error message appears stating that the database is in use.// Database
- FAQWhen is the status «last backup» entered in databases in tiamo?// Backup
- FAQMetrohm intelligent Pick-up Technique (MiPuT)// MISP techniques (Metrohm Inline Sample Preparation)
- FAQHow should I select user rights in the file system and the registry?// General (tiamo)
- FAQHow to recognize a side reaction?// Sample handling, Sample processing
- FAQUntil now, I have always used diluted H2SO4 as a bridge electrolyte. Can I use another electrolyte instead of KNO3?// Maintenance of reference electrodes// Reference electrode
- FAQThe titration curve shows an unstable measuring signal and/or significant outliers (peaks).// General
- FAQWhy do I need the parameter temperature correction (Delta T) in my method?// Method setup-related
- FAQMy sample foams and therefore gets into the measuring vessel. What should I do?// Problems with the execution of a determination
- FAQI am getting an error message. The 800 Dosino cannot be actuated by the 894 Professional CVS.// Problems with the hardware
- FAQPower failure with tiamo client/server// Client server
- FAQWhat are (logical) conditions?// Method
- FAQIs there a risk of carryover if I use the Dosino for sample input?// Dosinos
- FAQI would like to determine the oxidation stability of a plant oil. Which method should I use and will I need any special accessories?// Method setup-related
- FAQWhich resolution should my balance have?// Installation
- FAQWhat are "Common variables" and how are they used?// Method
- FAQHow do I clean my platinum electrode tip?// Maintenance of Rotating Disk Electrodes// Rotating disk electrode
- FAQWhat nitrogen pressure do I need to operate the Multi-Mode Electrode?// Installation of Multi-Mode Electrode pro// Multi-Mode Electrode, Multi-Mode Electrode pro// Installation of Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode
- FAQThe dosing unit is blocked and/or leaking.// Problems with the hardware
- FAQCan the recovery rate be calculated automatically with MagIC Net?// Method
- FAQIf I change a view in the database, close the database, and then reopen it, the old view comes up − not the new one.// Determinations
- FAQThe pressure in the system has noticeably decreased.// Maintenance Troubleshooting
- FAQThe pressure in the system has noticeably increased.// Maintenance Troubleshooting
- FAQCan measurements made using other software be used in viva?// General problems
- FAQWith Titrino, 700 Dosino is displayed as 685 but works perfectly// General (tiamo)
- FAQMeasuring the electrolyte value is taking a long time or is not completed.// Problems with Response Curve (leveler determination)
- FAQHow should the additives be stored?// General problems
- FAQHow does the Reconnect work?// Client server
- FAQHow can I find the correct electrode for my titration application?// General
- FAQDoes the accuracy of the sample weight affect the result?// Application-related// Preparing the reaction vessel
- FAQThe result disappears after recalculation.// Determinations
- FAQHow can I fill in the sample table in a user-specific manner, so that the samples processed in this way are stored under the user who has filled in the column in question?// Process
- FAQHow can I polish my Ultra-Trace RDE?// RDE (Rotating Disk Electrodes)// Maintenance of Rotating Disk Electrodes
- FAQConditioning is taking a long time.// Problems with the measurement
- FAQBackup is not working as required.// Backup
- FAQDo I need to determine the cell constant of my conductivity measuring cell?// Hardware-related// Preparing the measuring vessel
- FAQHow do I use the example methods supplied with MagIC Net?// Method
- FAQChloride interferes with my determination. Can I use another electrolyte instead of KCl?// Installation of reference electrode// Reference electrode
- FAQHow do I register devices or modules in MagIC Net?// MagIC Net
- FAQThe reaction vessel cover only sits loosely on the reaction vessel. What can I do?// Hardware-related// Preparing the reaction vessel
- FAQDoes the sample temperature affect my result?// Method setup-related
- FAQWhat is actually installed during installation?// Installation
- FAQPreparing the Dosinos is taking a long time. Is it possible to speed up this step?// General problems
- FAQWhat does a "Method" contain?// Method
- FAQAn electrode connector on the electrode cable is broken.// Problems with the hardware
- FAQHow do I store the IC column when it is not in use?// Columns
- FAQHow much mercury can I use to fill the Multi-Mode Electrode?// Installation of Multi-Mode Electrode pro// Multi-Mode Electrode, Multi-Mode Electrode pro// Installation of Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode pro// Maintenance of the Multi-Mode Electrode
- FAQCan I automate the injection of a check standard after a certain number of sample measurements (e.g., 10)?// Method
- FAQHow often is the KF working medium to be changed?// Sample handling, Sample processing
- FAQHow are the Metrohm Service technicians qualified?// Maintenance Troubleshooting
- FAQWhy are the values found too low?// Sample handling, Sample processing
- FAQThe pump on my instrument is extremely loud. Is that normal?// Problems with the execution of a determination
- FAQWith which Windows™ versions is MagIC Net compatible?// MagIC Net
- FAQThe curve obtained from the sample looks different to that from the calibration.// Problems with Dilution Titration (suppressor determination)
- FAQHow can I polish my platinum RDE?// RDE (Rotating Disk Electrodes)// Maintenance of Rotating Disk Electrodes
- FAQWhat measures are recommended when the volumetric Karl Fischer titrator will not be used or has not been used for a prolonged period?// Installation
- FAQI always have Reconnect problems.// Client server
- FAQThe membrane pumps of the 843 Pump Station are not operating at full pump capacity.// Problems with the hardware
- FAQThe integration is marked as "Manual" in the determination. How can I find out which peak was integrated manually?// Database
- FAQThe measuring signal in VMS is exceptionally small and conditioning in VMS is taking a long time. What is the reason for that?// General problems
- FAQCan a virus scanner be used?// Installation
- FAQHow do I find out whether a particular separation column is suitable for my tasks?// Columns
- FAQHow often do I need to change the reference electrolyte?// Maintenance of reference electrodes// Reference electrode
- FAQHow can I determine the reproducibility of a multiple injection?// Method
- FAQIf I select one or more determinations from the database, open the dialog window «Control chart» and move this window, this (sometimes) creates lines in parallel with the axes (either in the subwindow «Graphs» or even on the actual control card!).// Determinations
- FAQWhich dosing unit should I choose?// Dosinos
- FAQHow to clean the indicator electrode?// Installation
- FAQInline Calibration// MISP techniques (Metrohm Inline Sample Preparation)
- FAQAfter [Stop] the Exit track is not run, and no data is entered into the database.// Process
- FAQHow do I use the "User administration"?// Configuration user management
- FAQThe retention times are not reproducible.// Maintenance Troubleshooting
- FAQWhich maintenance work can I carry out myself?// Maintenance Troubleshooting
- FAQMetrohm Inline Matrix Elimination// MISP techniques (Metrohm Inline Sample Preparation)
- FAQWhat do I need to keep in mind when positioning the air tube in the reaction vessel?// Hardware-related// Preparing the reaction vessel
- FAQI would like to determine the oxidation stability of a biodiesel blend. Which method should I use and will I need any special accessories?// Method setup-related
- FAQDo norms/standards exist for PVC samples?// Method setup-related
- FAQHow can I polish my glassy carbon RDE?// RDE (Rotating Disk Electrodes)// Maintenance of Rotating Disk Electrodes
- FAQRise in the values during titer determination with disodium tartrate dihydrate// Titer determination
- FAQThe titration curve shows a flat line, i.e., no change in signal.// General
- FAQThe result is higher than expected.// General
- FAQThe volumetric Karl Fischer titration is very slow// Sample handling, Sample processing
- FAQIs the "Audit Trail" always active?// Configuration user management
- FAQHow is the data transmitted?// Database
- FAQWhat can I do to improve the reproducibility of the results?// Problems with the execution of a determination
- FAQThe electrode surface of the auxiliary electrode is coated with a foreign metal (Cu, Sn, etc.). What can I do?// Maintenance of auxiliary electrodes// Auxiliary electrode
- FAQHow frequently do the electrodes need to be conditioned?// General problems
- FAQThe following error occurs: «Restoration not possible (015-137). Problems copying the database. Restoration cannot be carried out at present. Try again later.»// Backup
- FAQVarious sample changers (e.g., 814 with 5.814.0023) cannot be updated (firmware).// General (tiamo)
- FAQCan I use a Dosino for eluent preparation (Eluent Dosino), for Liquid Handling, and for Suppressor Regeneration?// Dosinos






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