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Support & Service

Request Support & Service

Request Support & Service

Has something gone wrong? Get help and support
Remote Support

Remote Support

Book a Remote Support session from one our qualified Metrohm Service Engineers.
Metrohm Service Agreements

Metrohm Service Agreements

Standard, Prime or Enhanced. Choose the Metrohm Service Agreement that is right for you and your lab's requirements.
Metrohm Quality Service

Metrohm Quality Service

Our range of services: from consulting, application support, and training to preventive maintenance, repair service, and more.
Product Help Center

Product Help Center

Find useful information on instrument, installation, operation, maintenance and troubleshooting
FAQ Finder

FAQ Finder

Find information on instrument troubleshooting in our FAQs.
Webinar Centre

Webinar Centre

Find webinars on Karl Fischer titration, potentiometric titration, ion chromatography, near-infrared spectroscopy, pH measurement, and more.
Software Center

Software Center

Find information, downloads, patches, and language packages for our software products.
Document Finder

Document Finder

Find and download the brochure, manual, or technical specifications for your instruments.
Certificate Finder

Certificate Finder

Find and download certificates for your instruments.
Material Safety Datasheets

Material Safety Datasheets

Find and download Material Safety Datasheets (MSDS).
Training Academy

Training Academy

Training sessions delivered online, at Metrohm UK & Ireland HQ or at your site. Check out the 2022 training schedule.
Register Your Instrument

Register Your Instrument

Register your instrument within 30 days from installation to claim your FREE service visit.
Warranty

Warranty

Metrohm instruments come with a 12 month warranty as standard. Choose to upgrade to a 2, 3 or 4 year Metrohm Warranty Contract.
Lab Angels

Lab Angels

Short on time? Lacking expertise? Difficult sample? Need to corroborate a result? Want to outsource your lab work? Need sample analysis? Lab Angels are here to help!
Metrohm Software Assurance

Metrohm Software Assurance