NEW! Autolab Testimonial Videos
11/10/2016 12:38

Metrohm Autolab are pleased to share with you some fantastic testimonials from the Univeristy of East Anglia.

"When the worst happened and our lab housing 8 Autolab potentiostats was flooded, the customer support from Metrohm staff was outstanding. We received multiple visits from Metrohm to help organise the shipment of the instruments back to the factory for repair, and they were even able to loan us instruments to keep us going in the meantime. The instruments were back within a few weeks and the total cost from start to finish was less than the call-out charge for an engineer visit to assess other manufacturer's spectroscopic instruments (who still have not even visited us after 2 months). All–round, brilliant, after sales customer care!"

Prof. Gregory G. Wildgoose FRSC, Royal Society University Research Fellow
Energy & Materials Laboratory, School of Chemistry, University of East Anglia

We have had some great feedback from more of our customers at the university- click on the links below to take a look at their videos…