1. Overview of data protection
Data collection on our website
Who is responsible for the data collection on these websites?
The data collected on our websites is processed by the website operator. The operator's contact details can be found in the websites’ mandatory legal notice.
How do we collect your data?
Some data is collected when you provide it to us. This includes, for example, data you enter on a contact form.
Other data is collected automatically by our IT systems when you visit a website. This data is primarily technical data, such as the browser and operating system you are using or the time and duration of your visit. This data is collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about the origin, the recipients, and the purpose of your personal data stored at no charge. You also have the right to request that the data be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions regarding privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. If you object to such analyses, you can find information on your options below.
2. General information and mandatory information
Please note that data transmitted via the Internet (e.g., via e-mail communication) may be subject to security breaches. Absolute protection of your data from third-party access is not possible.
Information on the party responsible for this website
The party responsible for processing data on this website is:
Metrohm Middle East FZC
B2-21, SAIF Zone, PO Box 120747
Sharjah, United Arab Emirates
Telephone: +971 6 557 5991
Represented by: Anil Bangera
The responsible party is the natural or legal person which, alone or jointly with others, decides on the purposes and means of processing personal data (names, e-mail addresses, etc.).
SSL or TLS encryption
Our sites use SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the enquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address bar when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided with information about any of your personal data that is stored as well as its origin, the recipient, and the purpose for which it has been processed at any time and free of charge. You also have the right to have this data corrected, blocked, or deleted. You can contact us at any time using the address provided below if you have further questions on the topic of personal data.
Opposition to promotional e-mails
We hereby expressly prohibit the use of our contact data published in the website's legal notice for the purpose of sending promotional and informational materials not expressly requested. The website operator expressly reserves the right to take specific legal action if unsolicited advertising material, such as e-mail spam, is received.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
Metrohm Middle East FZC
B2-21, SAIF Zone
PO Box 120747
Sharjah, United Arab Emirates
Telephone: +971 6 557 5991
4. Data collection on our website
Most cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible for your browser to be recognized the next time you visit the site.
When you send us inquiries via a contact form, we collect the data entered on the form, including the contact details you provide. We may forward your inquiry and contact details to our subsidiaries or exclusive distributors to process and reply to your inquiry by e-mail, telephone, or post.
We and our subsidiaries or exclusive distributors will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal e-mail making this request is sufficient. The data processed before we receive your request may still be legally processed.
We and our subsidiaries or exclusive distributors will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
5. Social media
Facebook plugins (Like & Share buttons)
Our websites include plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins can be recognized by the Facebook logo or the Like button on our site. For an overview of Facebook plugins, please click below:
If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.
Your privacy preferences in Twitter can be modified in your account settings:
Our site uses functions from the LinkedIn network. The service is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn is informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website to your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.
7. Used service providers
If you use our Learning Management System (LMS), you will be redirected to imc, which operates the LMS. The data you provide during registration, the course/training, and the test result with date will be shared with Metrohm Group. Metrohm Group will not share the data outside the group.
Data stored within the LMS will be deleted once the data is no more relevant, in any case after 10 years.
6. Analytics and advertising
Our websites use Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on our websites. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing a browser plugin:
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the EU data protection authorities when using Google Analytics.
9. ClickDimensions marketing and analysis software
Some of our websites use ClickDimensions marketing and analysis software. The operator of ClickDimensions is ClickDimensions LLC., 5901 Peachtree Dunwoody Road, NE suite B500 Atlanta, GA 30328, USA.
ClickDimensions collects and analyzes data relating to the behavior of users on specific websites and pages. Such data may include:
- visits to websites and subpages,
- time spent on the site,
- the website from which the user accessed the website that uses ClickDimensions
We use ClickDimensions in order to provide targeted, relevant content to users based on their behavior on the site and its subpages.