Privacy Policy

About Us
This privacy policy describes the data that we collect from you on or website (the "Site") and what we do with it.
We ("we" or "us" or "our") are:

i) Metrohm UK Limited, a company registered in England under number 02949769 with its registered office at Metrohm House, Evenwood Close, Daresbury Court, Runcorn, Cheshire, England WA7 1LZ

ii) Metrohm Ireland Limited, a company registered in Ireland under the number 238859 with its registered office at Carlow Gateway Business Centre, Athy Road, Carlow, Ireland

In this privacy policy, references to "you" means any person submitting any data to us or our agent or the Site. If you have any questions, comments or suggestions about the way in which we use your personal information or if any of your personal information changes, please write to us at the above address or email us at

Your privacy is very important to you and us. We shall therefore only use your name and other information which relates to you in the manner set out in this privacy policy. We will only use your personal information in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.
Data that we collect and our use of it.

We may collect various information from you when you use the Site. This may include some or all of the following: your name, organisation, job title, email address, postal address, telephone number, mobile number, fax number and any other specific requirements that you have or information that you give to us or the Site.

We may also use any information which you provide to us in order to send you newsletters, publications and other information about us, the Site, our services, any offers, our events or anything in which you show an interest.

Further, we may use your personal information for the purposes of customer surveys and improving the Site, and in case we have any queries.

You must only submit to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes. 

If you would prefer not to receive any particular information from us, please inform us of this by sending us an appropriate email clearly explaining this to, write to us at Metrohm UK Limited, Metrohm House, Evenwood Close, Daresbury Court, Runcorn WA7 1LZ or fax us at 01928 532371.

Third Parties and Links
We may pass your details to any other member of our group. We may also pass your details to our agents and subcontractors to help with any use of your data set out in our privacy policy. For example, we may use third parties to assist with newsletters, and we may also pass your details to our web developers and the hosts of the Site may also see your data.

We or any member of our group may transfer its databases containing your personal information if it sells its business or part of it.

Other than as set out in this privacy policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this privacy policy or unless we are required to do so by law.

The Site may contain advertising of third parties or links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites (except if we operate those sites), nor for any third party to whom we transfer your data in accordance with our privacy policy.

Any material changes to the way in which we use your data will be described in future versions of this privacy policy. Each time you enter the Site or submit data to the Site, you agree that the privacy policy current at that time shall apply to all information which we hold about you.

By using the Site, you consent to our use of your information as set out in this Privacy Policy and agree to be bound by the terms of this privacy policy (as amended). You also agree to the Site Terms of Use currently in force from time to time.

1. A cookie is a small piece of information that is placed on your computer when you visit certain websites.
2. Metrohm uses cookies on its websites for the following purposes:

• enabling certain features and functions on our websites, e.g. remembering your user-id, favourite channel selections, browsing and other service preferences;
• building up a profile of how you and other users use the website;
• improving the efficiency of our website
• establishing usage statistics

Most internet browsers provide you the option of turning off the processing of cookies (please see the “help” section of your browser), but this may result in the loss of functionality, restrict your use of the website and/or delay or affect the way in which it operates.

Google Analytics

We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.

We use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.