Do you enjoy solving customer problems? Do you excel at troubleshooting scientific instruments?
As a successful Metrohm Field Service Specialist you will apply your instrument /chemistry knowledge and technical experience to solve customer’s instrumentation issues and ensure optimal system performance.
On-site service may include simple-to-complex repairs, installations, preventive maintenance, certification, validation, refresher training and more.
You will get to travel to a diverse group of labs, meet different people and see various instrument applications at work. You will have the resources to support the client face to face, via phone, email and WebEx. The ability to prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with local colleagues and customer support, ensure sure-fire success in this role. Field travel will be required.
Ideal Experience and Education:
BSc in Chemistry (or closely related degree). 2 years of chemical laboratory analysis and hands-on repair experience with scientific equipment. cGMP experience is a plus.
Valid driver’s license, stable credit history and successful drug screening. Regional travel requirement will be assigned by manager.