Metrohm Quality Service – our offers

Metrohm Quality Service	Customer benefit
Application support Application bulletins, application notes, monographs, validation brochures, posters and technical articles Consultation by phone, e-mail and personally from our specialists	Fast and professional solutions for all application problems
Professional training	Competent users make an essential contribution to the dependability of analytical results.
Certified calibration, for example of dosing and exchange units	Precise measurement results
Remote maintenance	Rapid solution of software problems
Back-up support	High data security
Emergency service, e.g. express on-site repair	Short response time and hence fast problem solving Less downtimes
Swiss-made spare parts Worldwide stockkeeping Longterm prove of investment	Sustained repair success Short delivery times Spare parts available for 10 years after an instrument series goes out of production Less downtimes
Metrohm repair shops all over the world and one central repair shop at the manufacturer’s facilities in  Switzerland	Fast repairs, less downtimes